The Maintenance Services unit of XiRA provides high quality, standardized and cost-effective telecommunication network maintenance services for a wide range of Telecommunication and Software Solutions. XiRA's strengths are in expertise of its engineers, their wide range of specialized skills and their continually developed customer-oriented approach.
XiRA provides on-site and off-site system monitoring 24x7 in addition to special on-going maintenance services crafted to meet specific customer needs Monitoring includes “up/down” and alarm status of network equipment, routine maintenance checks, capacity and performance of selected equipment, and preventive maintenance. XiRA can coordinate responses to actions with the customer, carriers, or take direct action depending on the details of the service level agreement ( SLA ).
XiRA’s Maintenance Contracts commits XiRA associate's dedication to providing the highest standards of customer service and plays an important part in a true business partnership. Our clients include large utility companies and the major industrial plants utilizing large private networks.
XiRA is acknowledged for its proactive approach and varied skill set which allows it to provide a complementary set of services such as: routine maintenance, electronic boards repair work, testing services through XiRA's support call center.
All XiRA regional partner companies have a wealth of expertise in relevant fields.